{
  "page": {
    "id": "02cw9qfm3jdr",
    "name": "Demio",
    "url": "https://status.demio.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Landing Website","created_at":"2024-04-09T06:50:46.469-04:00","updated_at":"2025-12-05T04:12:26.000-05:00","position":1,"description":"The Demio Landing page","showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"sy2jf85d8zlv","group_id":null,"page_id":"02cw9qfm3jdr"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","group_id":null,"page_id":"02cw9qfm3jdr"},{"status":"operational","name":"Webinar Room","created_at":"2024-04-09T07:59:44.902-04:00","updated_at":"2024-04-09T08:00:20.072-04:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"q9wnj9jw03j4","group_id":null,"page_id":"02cw9qfm3jdr","components":["knstqhchwrvf","727jnk3qk9s6","5d5rmh2q0mtc"]},{"status":"operational","name":"Video Streaming","created_at":"2024-04-09T08:02:42.777-04:00","updated_at":"2024-04-09T08:07:12.763-04:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"xr6zrnr9y925","group_id":null,"page_id":"02cw9qfm3jdr","components":["591ckns4n0yk","j2xd6vn64xfp","9sbg4lb8mfqv"]},{"status":"operational","name":"Amazon Web Services","created_at":"2024-04-09T08:30:37.144-04:00","updated_at":"2024-04-09T09:15:08.870-04:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"nfjcmqk1wz84","group_id":null,"page_id":"02cw9qfm3jdr","components":["4wmbfl30z0bh","4ws7dnmtlbm1","rltq8zyyz26g","872ywcxccmgd","w1yn95z1pvj0","30bslhttt3yg","1rrn2bys44np","ygnc2nyjpchm","2vg59ntbgk29","lx9fb1xt5ntn","bjpj9xy69qwg","4x3x2fmn5dc6","mfvm69vfn7sl"]},{"status":"operational","name":"Billing/Subscriptions","created_at":"2024-04-09T09:14:50.169-04:00","updated_at":"2024-04-09T09:15:08.884-04:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"xh88y2gd240c","group_id":null,"page_id":"02cw9qfm3jdr","components":["7dyngk13qfgs"]},{"status":"operational","name":"Integrations","created_at":"2024-04-18T10:45:48.970-04:00","updated_at":"2024-04-18T10:45:59.003-04:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"zffhlwg6sft8","group_id":null,"page_id":"02cw9qfm3jdr","components":["p0ryk9jrg4r3","p2ykqqg4d94j","v3rpzdw1ysff"]},{"status":"operational","name":"DNS","created_at":"2024-04-09T09:13:52.950-04:00","updated_at":"2026-05-05T18:01:58.287-04:00","position":9,"description":"Domain Name Server","showcase":true,"start_date":null,"id":"t9mht9x8bj0p","group_id":null,"page_id":"02cw9qfm3jdr"},{"status":"operational","name":"mailgun Outbound Delivery","created_at":"2026-10-01T05:11:42.186-04:00","updated_at":"2026-10-01T05:11:42.186-04:00","position":10,"description":null,"showcase":false,"start_date":null,"id":"rgwnwhpz5nfs","group_id":null,"page_id":"02cw9qfm3jdr"},{"status":"operational","name":"mailgun API","created_at":"2026-10-01T05:12:11.022-04:00","updated_at":"2026-10-01T05:12:11.022-04:00","position":11,"description":null,"showcase":false,"start_date":null,"id":"g6d7tmbgvzv8","group_id":null,"page_id":"02cw9qfm3jdr"}],
  "incidents": [{"name":"Regular Maintenance","status":"scheduled","created_at":"2026-03-04T10:30:32.078-05:00","updated_at":"2026-03-04T10:31:54.529-05:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/vn6r5wbxv6k7","scheduled_for":"2027-01-02T02:00:00.000-05:00","scheduled_until":"2027-01-02T06:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:30:32.063-05:00","reminder_intervals":null,"id":"q2pjgbkjl15c","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:30:32.156-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:30:32.156-05:00","display_at":"2026-03-04T10:30:32.156-05:00","deliver_notifications":true,"tweet_id":null,"id":"w85grkm0c73f","incident_id":"q2pjgbkjl15c","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Regular Maintenance","status":"scheduled","created_at":"2026-03-04T10:31:14.957-05:00","updated_at":"2026-03-04T10:31:15.034-05:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/rnjnt55g9kfs","scheduled_for":"2027-04-03T03:00:00.000-04:00","scheduled_until":"2027-04-03T06:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:31:14.938-05:00","reminder_intervals":null,"id":"psqpz4chmp7l","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:31:15.030-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:31:15.030-05:00","display_at":"2026-03-04T10:31:15.030-05:00","deliver_notifications":true,"tweet_id":null,"id":"kxjt9qhzz68f","incident_id":"psqpz4chmp7l","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Regular Maintenance","status":"scheduled","created_at":"2026-03-04T10:17:25.854-05:00","updated_at":"2026-03-04T10:37:58.302-05:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/v36lcnj3tr64","scheduled_for":"2027-07-03T03:00:00.000-04:00","scheduled_until":"2027-07-03T07:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:17:25.843-05:00","reminder_intervals":null,"id":"bcbpxqg06tlv","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:17:25.915-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:17:25.915-05:00","display_at":"2026-03-04T10:17:25.915-05:00","deliver_notifications":true,"tweet_id":null,"id":"t6grr12m7jdm","incident_id":"bcbpxqg06tlv","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Regular Maintenance","status":"scheduled","created_at":"2026-03-04T10:34:04.127-05:00","updated_at":"2026-03-04T10:34:04.175-05:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/4pjfsglysdvp","scheduled_for":"2027-08-07T03:00:00.000-04:00","scheduled_until":"2027-08-07T06:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:34:04.117-05:00","reminder_intervals":null,"id":"6shh698cskwb","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:34:04.172-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:34:04.172-05:00","display_at":"2026-03-04T10:34:04.172-05:00","deliver_notifications":true,"tweet_id":null,"id":"yx9qlky4njjx","incident_id":"6shh698cskwb","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Email Delivery Delays","status":"resolved","created_at":"2026-10-05T11:14:48.974-04:00","updated_at":"2026-10-05T12:51:20.483-04:00","monitoring_at":null,"resolved_at":"2026-10-05T12:51:20.460-04:00","impact":"minor","shortlink":"https://stspg.io/03pqbblrgnqy","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-05T11:14:48.968-04:00","reminder_intervals":null,"id":"s4tblhlkxc5f","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-10-05T12:51:20.460-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-05T12:51:20.460-04:00","display_at":"2026-10-05T12:51:20.460-04:00","deliver_notifications":true,"tweet_id":null,"id":"jdpb2khvpwsl","incident_id":"s4tblhlkxc5f","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We’re currently experiencing delays with outbound emails from Demio.\n\nOur team is actively working to restore normal email delivery. Emails may arrive later than expected while we resolve the issue.\n\nWe’ll share another update as soon as service is fully restored.","created_at":"2026-10-05T11:14:49.064-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-05T11:14:49.064-04:00","display_at":"2026-10-05T11:14:49.064-04:00","deliver_notifications":true,"tweet_id":null,"id":"jc0wjdqmxrhm","incident_id":"s4tblhlkxc5f","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null}]},{"name":"Degraded Services","status":"resolved","created_at":"2026-08-25T13:56:36.212-04:00","updated_at":"2026-08-25T14:04:26.373-04:00","monitoring_at":null,"resolved_at":"2026-08-25T14:04:26.354-04:00","impact":"major","shortlink":"https://stspg.io/8bgp60zt1xz2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-25T13:56:36.199-04:00","reminder_intervals":null,"id":"gjcs155c699x","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"resolved","body":"Resolved: User Dashboard service disruption\n\nThe issue affecting the User Dashboard has been resolved. We cleared the memory pressure on the affected ValKey cluster and restored normal service.\n\nThe User Dashboard is operating normally again, and we’re continuing to monitor the system closely.","created_at":"2026-08-25T14:04:26.354-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T14:04:26.354-04:00","display_at":"2026-08-25T14:04:26.354-04:00","deliver_notifications":true,"tweet_id":null,"id":"sqs94n4550jn","incident_id":"gjcs155c699x","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"partial_outage","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"partial_outage","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We’re currently investigating an issue affecting the User Dashboard. One of our internal ValKey clusters reached full memory capacity, and our team is actively working to restore normal service.\n\nWe’ll share another update as soon as we have more information.","created_at":"2026-08-25T13:56:36.339-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T13:56:36.339-04:00","display_at":"2026-08-25T13:56:36.339-04:00","deliver_notifications":true,"tweet_id":null,"id":"8tmgnvj2n820","incident_id":"gjcs155c699x","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"partial_outage"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"partial_outage"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Regular Maintenance","status":"completed","created_at":"2026-03-04T10:14:11.146-05:00","updated_at":"2026-08-01T06:00:07.936-04:00","monitoring_at":null,"resolved_at":"2026-08-01T06:00:07.821-04:00","impact":"maintenance","shortlink":"https://stspg.io/7y3qmpv604k6","scheduled_for":"2026-08-01T03:00:00.000-04:00","scheduled_until":"2026-08-01T06:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-01T02:00:27.880-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:14:11.132-05:00","reminder_intervals":null,"id":"8lgvxjccwcp8","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-01T06:00:07.821-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T06:00:07.821-04:00","display_at":"2026-08-01T06:00:07.821-04:00","deliver_notifications":true,"tweet_id":null,"id":"81fp3hq6cc03","incident_id":"8lgvxjccwcp8","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"under_maintenance","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"under_maintenance","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"under_maintenance","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-01T03:00:07.487-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T03:00:07.487-04:00","display_at":"2026-08-01T03:00:07.487-04:00","deliver_notifications":true,"tweet_id":null,"id":"wckfmw0yjjxj","incident_id":"8lgvxjccwcp8","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"under_maintenance"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"under_maintenance"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"under_maintenance"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-01T02:00:27.460-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T02:00:27.460-04:00","display_at":"2026-08-01T02:00:27.460-04:00","deliver_notifications":true,"tweet_id":null,"id":"896f8swfv5k6","incident_id":"8lgvxjccwcp8","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:14:11.218-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:14:11.218-05:00","display_at":"2026-03-04T10:14:11.218-05:00","deliver_notifications":true,"tweet_id":null,"id":"262qrn51lbqp","incident_id":"8lgvxjccwcp8","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Regular Maintenance","status":"completed","created_at":"2026-03-04T10:32:54.359-05:00","updated_at":"2026-07-04T05:16:51.507-04:00","monitoring_at":null,"resolved_at":"2026-07-04T05:16:51.480-04:00","impact":"maintenance","shortlink":"https://stspg.io/b38tvht10f63","scheduled_for":"2026-07-04T03:00:00.000-04:00","scheduled_until":"2026-07-04T07:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-07-04T02:00:13.238-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:32:54.346-05:00","reminder_intervals":null,"id":"21p7wkjqqtzv","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-04T05:16:51.480-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-04T05:16:51.480-04:00","display_at":"2026-07-04T05:16:51.480-04:00","deliver_notifications":true,"tweet_id":null,"id":"f3b8q2bgl566","incident_id":"21p7wkjqqtzv","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"under_maintenance","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"under_maintenance","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"under_maintenance","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-07-04T03:00:13.286-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-04T03:00:13.286-04:00","display_at":"2026-07-04T03:00:13.286-04:00","deliver_notifications":true,"tweet_id":null,"id":"dlvmk81rb57h","incident_id":"21p7wkjqqtzv","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"under_maintenance"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"under_maintenance"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"under_maintenance"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-07-04T02:00:13.102-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-04T02:00:13.102-04:00","display_at":"2026-07-04T02:00:13.102-04:00","deliver_notifications":true,"tweet_id":null,"id":"81zhkynphzz3","incident_id":"21p7wkjqqtzv","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:32:54.418-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:32:54.418-05:00","display_at":"2026-03-04T10:32:54.418-05:00","deliver_notifications":true,"tweet_id":null,"id":"cdjvbgbp9p8z","incident_id":"21p7wkjqqtzv","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Regular Maintenance","status":"completed","created_at":"2026-03-04T10:18:44.886-05:00","updated_at":"2026-04-04T04:18:46.999-04:00","monitoring_at":null,"resolved_at":"2026-04-04T04:18:46.980-04:00","impact":"maintenance","shortlink":"https://stspg.io/ns7dtsmc0yf9","scheduled_for":"2026-04-04T03:00:00.000-04:00","scheduled_until":"2026-04-04T06:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-04-04T02:00:09.944-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-04T10:18:44.872-05:00","reminder_intervals":null,"id":"hhbd1gfs3m6x","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-04-04T04:18:46.980-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-04T04:18:46.980-04:00","display_at":"2026-04-04T04:18:46.980-04:00","deliver_notifications":true,"tweet_id":null,"id":"0051vslf0k71","incident_id":"hhbd1gfs3m6x","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"under_maintenance","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"under_maintenance","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"under_maintenance","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-04-04T03:00:07.426-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-04T03:00:07.426-04:00","display_at":"2026-04-04T03:00:07.426-04:00","deliver_notifications":true,"tweet_id":null,"id":"hb4svz4t6mp7","incident_id":"hhbd1gfs3m6x","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"under_maintenance"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"under_maintenance"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"under_maintenance"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-04-04T02:00:09.685-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-04T02:00:09.685-04:00","display_at":"2026-04-04T02:00:09.685-04:00","deliver_notifications":true,"tweet_id":null,"id":"lnfq7m76xtbk","incident_id":"hhbd1gfs3m6x","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2026-03-04T10:18:44.971-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T10:18:44.971-05:00","display_at":"2026-03-04T10:18:44.971-05:00","deliver_notifications":true,"tweet_id":null,"id":"3n2gq49cjj8r","incident_id":"hhbd1gfs3m6x","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Degraded Services","status":"resolved","created_at":"2026-03-13T11:13:41.812-04:00","updated_at":"2026-03-13T11:30:54.713-04:00","monitoring_at":null,"resolved_at":"2026-03-13T11:30:54.696-04:00","impact":"minor","shortlink":"https://stspg.io/n18ng2g0q3zd","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-13T11:13:41.806-04:00","reminder_intervals":null,"id":"bf6pvb1lxbl6","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"resolved","body":"We have identified and resolved the issue affecting our systems. All services are fully operational and performing normally. We apologize for any disruption this may have caused and appreciate your patience.","created_at":"2026-03-13T11:30:54.696-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-13T11:30:54.696-04:00","display_at":"2026-03-13T11:30:54.696-04:00","deliver_notifications":true,"tweet_id":null,"id":"zc86xx455tml","incident_id":"bf6pvb1lxbl6","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-03-13T11:13:41.911-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-13T11:13:41.911-04:00","display_at":"2026-03-13T11:13:41.911-04:00","deliver_notifications":true,"tweet_id":null,"id":"ly63384h0jr2","incident_id":"bf6pvb1lxbl6","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null}]},{"name":"Degraded Services","status":"resolved","created_at":"2026-01-28T03:40:40.875-05:00","updated_at":"2026-01-28T04:49:34.252-05:00","monitoring_at":"2026-01-28T04:13:07.627-05:00","resolved_at":"2026-01-28T04:49:34.236-05:00","impact":"minor","shortlink":"https://stspg.io/sh4pp8yztgy7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-28T03:40:40.869-05:00","reminder_intervals":null,"id":"sfmh6q9w0syc","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"resolved","body":"This incident has been resolved. Our investigation identified a resource bottleneck caused by heavy background processing tasks, which impacted the queue for recordings and slides.\n\nCorrective Actions:\n\nResource Upgrade: We have increased the memory allocation for our processing services (100% increase) to handle higher loads more resilience.\n\nOptimization: We are refactoring legacy background tasks to improve efficiency and reduce system load.\n\nMonitoring: We have implemented stricter capacity alerting on our caching layers to detect and mitigate similar spikes immediately.","created_at":"2026-01-28T04:49:34.236-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-28T04:49:34.236-05:00","display_at":"2026-01-28T04:49:34.236-05:00","deliver_notifications":true,"tweet_id":null,"id":"0swmlz0t5kb0","incident_id":"sfmh6q9w0syc","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Service Restored: Recordings, exports, slides are once again processing as expected. While the immediate issue is resolved, we are staying in \"monitoring mode\" as we finalize a long-term solution. You should be able to use these features without any further interruptions.","created_at":"2026-01-28T04:13:07.627-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-28T04:13:07.627-05:00","display_at":"2026-01-28T04:13:07.627-05:00","deliver_notifications":true,"tweet_id":null,"id":"dnlx9cxjznsl","incident_id":"sfmh6q9w0syc","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experiencing issues with recording and slide processing. \n\nOur engineering team is investigating the root cause, and we will provide an update as soon as we have more information.","created_at":"2026-01-28T03:40:40.957-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-28T03:40:40.957-05:00","display_at":"2026-01-28T03:40:40.957-05:00","deliver_notifications":true,"tweet_id":null,"id":"v9qs067wk4mc","incident_id":"sfmh6q9w0syc","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null}]},{"name":"Regular Maintenance","status":"completed","created_at":"2025-01-27T09:35:55.036-05:00","updated_at":"2026-01-03T04:35:50.275-05:00","monitoring_at":null,"resolved_at":"2026-01-03T04:35:50.255-05:00","impact":"maintenance","shortlink":"https://stspg.io/10v57mwwj0m5","scheduled_for":"2026-01-03T03:00:00.000-05:00","scheduled_until":"2026-01-03T07:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-01-03T02:00:26.592-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-01-27T09:35:55.025-05:00","reminder_intervals":null,"id":"8lbrv15bwrrj","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-01-03T04:35:50.255-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-03T04:35:50.255-05:00","display_at":"2026-01-03T04:35:50.255-05:00","deliver_notifications":true,"tweet_id":null,"id":"df9r86377v3y","incident_id":"8lbrv15bwrrj","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"under_maintenance","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"under_maintenance","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"under_maintenance","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-01-03T03:00:21.214-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-03T03:00:21.214-05:00","display_at":"2026-01-03T03:00:21.214-05:00","deliver_notifications":true,"tweet_id":null,"id":"53bmqpp88jk2","incident_id":"8lbrv15bwrrj","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"under_maintenance"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"under_maintenance"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"under_maintenance"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-01-03T02:00:26.350-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-03T02:00:26.350-05:00","display_at":"2026-01-03T02:00:26.350-05:00","deliver_notifications":true,"tweet_id":null,"id":"xdfntxjvjv5h","incident_id":"8lbrv15bwrrj","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We regularly upgrade our infrastructure to maintain our services' best reliability and stability.\nWe highly recommend to avoid running any events during the maintenance window.\nIf you decide to run your running event during the maintenance window, you may experience page reloading and possible data loss.","created_at":"2025-01-27T09:35:55.087-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-27T09:35:55.087-05:00","display_at":"2025-01-27T09:35:55.087-05:00","deliver_notifications":true,"tweet_id":null,"id":"r8gylsxg2lm7","incident_id":"8lbrv15bwrrj","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Degraded Service","status":"resolved","created_at":"2025-10-20T06:41:40.894-04:00","updated_at":"2025-10-20T20:51:32.297-04:00","monitoring_at":"2025-10-20T06:41:41.283-04:00","resolved_at":"2025-10-20T20:51:32.284-04:00","impact":"minor","shortlink":"https://stspg.io/p2dhdf5qbf3h","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T06:41:40.869-04:00","reminder_intervals":null,"id":"frdfwkfcgfj6","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"resolved","body":"As of 3:53 PM PDT, all AWS services returned to normal operations and Demio is fully operational.","created_at":"2025-10-20T20:51:32.284-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T20:51:32.284-04:00","display_at":"2025-10-20T20:51:32.284-04:00","deliver_notifications":true,"tweet_id":null,"id":"ly7s6vcns65n","incident_id":"frdfwkfcgfj6","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"degraded_performance","new_status":"operational"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"degraded_performance","new_status":"operational"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"degraded_performance","new_status":"operational"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"degraded_performance","new_status":"operational"},{"code":"p0ryk9jrg4r3","name":"Integrations - HubSpot APIs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Service recovery across all AWS services continues to improve in the affected region","created_at":"2025-10-20T16:08:34.453-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T16:08:34.453-04:00","display_at":"2025-10-20T16:08:34.453-04:00","deliver_notifications":true,"tweet_id":null,"id":"400f891x93tr","incident_id":"frdfwkfcgfj6","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"p0ryk9jrg4r3","name":"Integrations - HubSpot APIs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system","created_at":"2025-10-20T06:41:41.283-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T06:41:41.283-04:00","display_at":"2025-10-20T06:41:41.283-04:00","deliver_notifications":true,"tweet_id":null,"id":"kkknpdgzh7k4","incident_id":"frdfwkfcgfj6","custom_tweet":null,"affected_components":[{"code":"4q0t6wx1q6mb","name":"User Dashboard","old_status":"operational","new_status":"degraded_performance"},{"code":"knstqhchwrvf","name":"Webinar Room - Webinar Room API","old_status":"operational","new_status":"degraded_performance"},{"code":"727jnk3qk9s6","name":"Webinar Room - Webinar Room WebSocket Server","old_status":"operational","new_status":"degraded_performance"},{"code":"5d5rmh2q0mtc","name":"Webinar Room - Webinar Signaling API","old_status":"operational","new_status":"degraded_performance"},{"code":"p0ryk9jrg4r3","name":"Integrations - HubSpot APIs","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webinar Room API","created_at":"2024-04-09T06:43:41.836-04:00","updated_at":"2026-08-25T14:04:26.260-04:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"knstqhchwrvf","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"HubSpot APIs","created_at":"2024-04-18T10:45:04.333-04:00","updated_at":"2025-12-05T04:33:43.423-05:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"p0ryk9jrg4r3","page_id":"02cw9qfm3jdr","group_id":"zffhlwg6sft8"},{"status":"operational","name":"User Dashboard","created_at":"2024-04-05T04:37:03.290-04:00","updated_at":"2026-10-05T12:51:20.419-04:00","position":2,"description":"Customer's main dashboard for managing events","showcase":true,"start_date":"2024-04-04T00:00:00.000-04:00","id":"4q0t6wx1q6mb","page_id":"02cw9qfm3jdr","group_id":null},{"status":"operational","name":"Webinar Room WebSocket Server","created_at":"2024-04-09T06:58:53.784-04:00","updated_at":"2026-08-25T14:04:26.297-04:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"727jnk3qk9s6","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"},{"status":"operational","name":"Webinar Signaling API","created_at":"2024-04-09T06:48:46.744-04:00","updated_at":"2026-08-25T14:04:26.317-04:00","position":3,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000-04:00","id":"5d5rmh2q0mtc","page_id":"02cw9qfm3jdr","group_id":"q9wnj9jw03j4"}]},{"name":"Platform Outage","status":"resolved","created_at":"2025-10-20T03:00:00.000-04:00","updated_at":"2025-10-20T06:38:14.154-04:00","monitoring_at":null,"resolved_at":"2025-10-20T03:00:00.000-04:00","impact":"critical","shortlink":"https://stspg.io/62wf11kw6fz7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"critical","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T03:00:00.000-04:00","reminder_intervals":null,"id":"flm74fjg4prp","page_id":"02cw9qfm3jdr","incident_updates":[{"status":"resolved","body":"Amazon Web Services, the cloud provider that we use for hosting our services, partially went down in the Northern Virginia region. As a result, our application's connection to the Database was affected, and the platform temporarily went down.","created_at":"2025-10-20T06:36:42.137-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T06:36:42.137-04:00","display_at":"2025-10-20T03:00:00.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"19yq39qxgffr","incident_id":"flm74fjg4prp","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}