The issue affecting the User Dashboard has been resolved. We cleared the memory pressure on the affected ValKey cluster and restored normal service.
The User Dashboard is operating normally again, and we’re continuing to monitor the system closely.
Posted Aug 25, 2026 - 14:04 EDT
Identified
We’re currently investigating an issue affecting the User Dashboard. One of our internal ValKey clusters reached full memory capacity, and our team is actively working to restore normal service.
We’ll share another update as soon as we have more information.
Posted Aug 25, 2026 - 13:56 EDT
This incident affected: Webinar Room (Webinar Room API, Webinar Room WebSocket Server, Webinar Signaling API) and User Dashboard.